Privacy Policy of 0kz

Welcome to 0kz. This Privacy Policy explains in plain language how 0kz (referred to as "we", "us", or "our") collects, uses, stores, shares, and protects the personal information of every player who visits or registers on our platform at https://0kz.net. By accessing or using the 0kz website, you acknowledge that you have read, understood, and agreed to the practices described in this document. If you do not agree, please discontinue use of the platform immediately.

This policy applies to all users of the 0kz platform, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We are committed to handling your data responsibly, in compliance with applicable data protection principles, and in a manner that respects your fundamental right to privacy.

Information We Collect

We collect information from you across three categories: information you provide directly, information collected automatically, and information obtained from third parties. The nature and extent of the data we collect depends on how you use the 0kz platform.

Information You Provide Directly

When you register an account, make a deposit or withdrawal, or contact our support team, you may provide us with:

• Full name, date of birth, and national identification details
• Email address, phone number, and residential address
• Account credentials including username and encrypted password
• Payment details such as your bKash, Nagad, Rocket, Upay, Visa, or Mastercard information used for transactions
• Any documents submitted for identity verification (KYC)

Information Collected Automatically

When you use our platform, we automatically collect certain technical and behavioral data, including:

• IP address, browser type, operating system, and device identifiers
• Pages visited, session duration, clickstream data, and in-game activity logs
• Betting history, game preferences, wagering patterns, and transaction timestamps
• Cookies and similar tracking technologies (see the Cookies section below)

Information from Third Parties

We may receive additional information about you from trusted third-party sources to enhance our services and verify your identity:

• Payment processors (bKash, Nagad, Rocket, Upay) may confirm transaction status and account validity
• Identity verification partners may confirm your name, age, and national ID against official records
• Fraud prevention services may provide risk assessment data to protect both you and the platform

How We Use Your Information

The personal data we collect is used exclusively for purposes that are directly related to providing, improving, and securing the 0kz platform. Specifically, we use your information to:

• Create, verify, and maintain your 0kz account, including identity and age verification to ensure compliance with the 21+ requirement
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard accurately and securely
• Provide customer support, respond to queries, and resolve disputes or complaints raised by users
• Send you relevant service notifications, security alerts, and updates about your account or our platform
• Detect, investigate, and prevent fraudulent activity, money laundering, underage gambling, and other prohibited behavior
• Personalize your gaming experience, recommend suitable game categories, and improve our platform based on usage patterns

Sharing of Your Information

0kz does not disclose your personal information to third parties except in the limited circumstances described below. Any party that receives your data from us is contractually bound to handle it with the same level of care and confidentiality that we apply internally.

Service Providers and Payment Partners

We share necessary transaction data with our payment processing partners (including bKash, Nagad, Rocket, Upay, Visa, and Mastercard) to facilitate deposits and withdrawals. These partners operate under strict data security standards and are permitted to use your data only to complete the transaction for which it was shared.

Legal and Regulatory Obligations

We may be required by law to disclose certain data to government bodies, law enforcement agencies, or regulatory authorities when we receive a valid legal request. In such cases, we will share only the minimum information required and, where legally permissible, will notify you of the disclosure.

Business Continuity

In the event of a merger, acquisition, or restructuring of the 0kz platform, user data may be transferred to the new entity as part of the transaction. In such an event, we will post a prominent notice on our platform and your continued use will constitute acceptance of the updated data handling arrangement.

Payment Data and Financial Privacy

We treat all financial data — including mobile banking details linked to bKash, Nagad, and Rocket accounts, and card details for Visa or Mastercard transactions — with the highest level of security. Full card numbers and mobile wallet credentials are never stored on our servers after a transaction is completed.

All payment flows on the 0kz platform use encrypted channels. We work only with recognized and reputable payment gateways that maintain industry-standard security certifications. Transaction records are kept for accounting and anti-fraud audit purposes, but sensitive payment credentials are never retained in plain text.

Cookies and Tracking Technologies

0kz uses cookies and similar technologies to ensure the platform functions correctly and to improve the user experience. Cookies are small text files stored on your device when you visit our website. We use three categories of cookies:

• Essential cookies — required for core site functionality such as maintaining your login session and processing transactions securely
• Performance cookies — used to understand how visitors interact with the site, which pages are most visited, and where errors occur, so we can continuously improve the platform
• Preference cookies — used to remember your language preference, display settings, and other choices so your next visit feels familiar

You may manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the 0kz platform, including your ability to log in and make transactions.

Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable law. Account information and transaction records are retained for a minimum period after account closure to comply with anti-money laundering regulations and fraud prevention obligations. Inactive accounts are subject to a periodic data review policy.

When data is no longer needed and retention obligations have been fulfilled, we securely delete or anonymize personal data so it can no longer be linked back to you as an individual.

Your Rights as a User

We respect your rights over your personal data. As a registered user of 0kz, you have the following rights, which you may exercise at any time by contacting us at [email protected]:

• Right of Access — request a copy of the personal data we hold about you
• Right of Rectification — ask us to correct inaccurate or incomplete data
• Right of Erasure — request deletion of your personal data where we have no legitimate grounds to retain it
• Right to Restrict Processing — ask us to limit how we use your data while a dispute or verification request is open
• Right to Withdraw Consent — where data processing is based on your consent, you may withdraw that consent at any time, without affecting the lawfulness of processing carried out before withdrawal

We will respond to all rights requests within a reasonable period. Some requests may require us to verify your identity before we can act on them, to ensure we are not disclosing data to an unauthorized party.

Security Measures

0kz employs industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include SSL encryption for all data in transit, encrypted storage of sensitive data at rest, role-based access controls limiting internal staff access to personal data, regular security assessments, and continuous monitoring for suspicious activity.

Despite these safeguards, no internet-based service can guarantee absolute security. In the event of a data breach that poses a significant risk to your rights, we will notifyaffected users promptly and take all reasonable steps to contain and remediate the incident.

Children and Age Restrictions

The 0kz platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to create an account, place bets, or use any feature of the 0kz platform. We implement age verification checks during the registration process to enforce this requirement.

Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the 0kz platform after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 0kz handles your personal data, our support team is available to assist you. We are committed to addressing all privacy-related inquiries in a timely and transparent manner.

Email: [email protected]